After-hours maintenance line

Your tenants' 2 a.m. calls, handled.

TenantLine24 answers your after-hours tenant calls, collects the details, creates the maintenance ticket, and alerts you when something needs your attention.

From $29/month · No contract · Set up in about 15 minutes

EMERGENCYToday, 2:14 a.m.

Ticket #1042: Water leaking from ceiling

Property
12 Oak St, Unit 3
Tenant
Maria R. · (555) 010-0142
Started
About 20 minutes ago
Access
Permission to enter: yes
✓ Your plumber was called at 2:16 a.m. · Recording attached
How it works

Set it up once. Sleep through the night.

No software to learn and nothing for your tenants to download.

1

Connect your line

Use a dedicated number from us, or forward your current number when you don't pick up. Tell us about your properties, your vendors and what counts as an emergency.

2

We take the call

Your tenant describes the problem. We note the unit, the issue, access instructions and a callback number, and record the conversation.

3

You stay in control

A clear ticket arrives by text and email. If the call meets your emergency rules, we reach you or your vendor right away, in the order you choose.

Features

Built around how landlords actually work

🌙

Coverage when you're off

Evenings, overnight, weekends and holidays. You choose the hours we cover.

🚨

Emergency rules you set

Active leaks, no heat, lockouts, sewage backups: you decide what's urgent and who gets the call.

🔧

Vendor dispatch

We can contact your plumber, HVAC technician or handyman directly, within the spending limit you set.

🎧

A record of every call

Recordings and written summaries show what was reported and when. Useful with tenants, vendors and insurers.

🗂️

Your client portal

Tickets, properties and call history in one place, available from your phone or computer.

🛡️

Safety first

Callers reporting fire, gas or danger are told to call 911 or their utility immediately.

Who it's for

For independent landlords and growing property managers

Built by people who have managed and renovated rental properties for years. Read our story

Owner-landlords

You manage your own rentals, and your cell phone is the maintenance line.

  • Stop taking tenant calls at midnight
  • Go on vacation without worrying about a leak
  • One simple monthly price

Property managers (under 100 units)

You need reliable after-hours coverage without running a call center.

  • Give your team its evenings back
  • Consistent handling, whoever is on duty
  • Lower per-unit pricing as you grow
Pricing

Simple pricing that gets cheaper as you grow

First month free. No contract. Cancel anytime.

UnitsMonthly price
1 to 3 units$29 flat
4 to 7 units$49 flat
Units 8 to 30+ $5 per unit
Units 31 to 100+ $3 per unit
100+ unitsCustom quote
After-hours call answering
Tickets by text and email
Emergency escalation
Call recordings and summaries
Vendor dispatch
Founding clients: price locked for 12 months

What will I pay?

Move the slider to your number of units.

$64 /month
About $6.40 per unit · first month free
Start your free month

Try TenantLine24 free for 30 days

Set up in about 15 minutes. If it's not for you, cancel before your first bill.

Start your free month

Questions? Call (201) 534-2209 or email [email protected]