About us | TenantLine24

About us

Built by landlords, for landlords

TenantLine24 started because we were the ones getting the 2 a.m. calls. We have years of hands-on experience managing and renovating rental properties, and we built the after-hours line we always wanted: every tenant gets answered, every issue is written down, and real emergencies never wait until morning.

What we stand for

⚡

Every call answered

Nights, weekends and holidays, no tenant hears a voicemail box. Speed matters most when water is on the floor.

📋

Your rules, not ours

You decide what counts as an emergency, who gets called and in what order, and how much a vendor can spend.

🧾

A clear record, every time

Every call becomes a ticket with a recording and a summary, so you always know what was reported and when.

🤝

Honest, simple pricing

One monthly price based on your units. No per-minute bills, no contract, and your first month is free.

🏠

Made for small owners

We focus on independent landlords and property managers under 100 units, not giant call centers.

🛡️

Safety and privacy

Callers in danger are told to call 911 first. Your tenants' information stays private and secure.

The problems we solve

Missed emergenciesA leak or no-heat call that goes to voicemail at night can become thousands in damage by morning.

Being on call 24 hours a dayYour phone stops ruling your evenings, weekends and vacations.

2 a.m. calls for things that can waitA dripping faucet becomes a ticket for the morning, not a wake-up call.

No record of what was saidEvery call is recorded and summarized, which helps with tenants, vendors and insurance.

How TenantLine24 compares

The usual ways landlords handle after-hours maintenance calls, side by side.

Swipe to compare all options →

	TenantLine24	Your own phone or voicemail	General answering service	Large call center
Built for maintenance calls	✓	✕	Usually not	✓
Answers nights, weekends and holidays	✓	Only if you pick up	✓	✓
Ticket by text and email within a minute	✓	✕	Often just a message	Varies
Follows your emergency rules	✓	✕	Basic scripts	✓
Recording and summary of every call	✓	✕	Sometimes	Varies
Pricing	From $29 a month	Free, but costs your time	Often per minute	Usually higher
Contract	None	None	Often	Usually
Free first month	✓	—	Rarely	Rarely
Made for owners under 100 units	✓	✓	Not specific	Mostly large portfolios

Comparison based on typical offerings in each category. Individual providers vary.